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Managing Change Effectively

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Thursday, 22 April 2010 (9:00am – 4:30pm)

Cowbridge , South Wales

£210

Please click here if you'd like to find out about running this course in-house.

Documentation

Module details

Overview:

Making sense of management initiatives is difficult enough when you are busy dealing with everyday issues and resolving operational issues. It can be impossible if you do not have models and paradigms to assess the initiatives. This workshop addresses that need by covering the most important ideas of modern management thinking about insights into managing change.

Learning Objectives:

  • Appreciate change management theories
  • Recognise why change is often resisted
  • Apply the use of those theories in practice
  • Consider different approaches to change
  • Understand how to plan and evaluate change

Course Content:

  • Strange resistors
  • Adaptive leadership
  • Developing your team
  • 6 phases of recovery
  • Your personality and impact

Also including:

  • Complexity and open/closed systems
  • Kubler-Ross Change Curve
  • Transition models
  • Management fashions and fads
  • Haighmoor and Hawthorn experiments
  • 4 + 2 formula

Feedback:

  • Breaking change down into small steps makes it much more manageable
  • Excellent discussions with other delegates ‘time to discuss and think'
  • The session on direction, resources, permission and boundaries was particularly useful
  • Working together on an issue was very helpful - bouncing of ideas, thoughts etc
  • "Keep it simple!" - a key message

Leader:

Terry Dennis

NHS KSF Assessment

Core Dimensions

Dimension

Value

1 Communication

4

2 Personal and people development:

4

4 Service Improvement:

4

5 Quality:

4

6 Equality and diversity:

4
Specific Dimensions: Information and Knowledge

Dimension

Value

IK1 Information processing:

3

IK2 Information collection and analysis:

3

IK3 Knowledge and information resources:

2
Specific Dimensions: General

Dimension

Value

G1 Learning and develepment:

4

G2 Development and innovation:

4

G3 Procurement and commissioning:

1

G5 Services and project management:

4

G6 People management:

4

G7 Capacity and capability:

4

G8 Public relations and marketing:

1

Click here for details of how this course can be run as an in-house event.