document.writeln("");

Training and Professional Development submenu

Training and Professional Development

Premier Programme

If You Can’t Measure It, You Can’t Improve It

(Premier Programme 2016/17)

Thursday, 16 February 2017 (9:00am4:30pm)

Crickhowell , Powys

Only booked as a programme

Please click here if you'd like to find out about running this course in-house.

Module details

Overview:

You have a choice. Either live with common health care systems problems, such as medical practice variations and the challenge of measuring outcomes, or do something about them. This Premier Programme module will help you to do the latter.

Course Content:

The topics include:

  • A brief history of improvement
  • Measuring success in healthcare
  • The four questions we need to ask
  • Russ Ackoff’s path to wisdom
  • Input –throughput-output model
  • The impact of negative feedback
  • PROMS as an example of what can be done
  • The organisation as a help or hinder
  • How structures and titles drive behaviour
  • Activity or purpose?
  • Using PLICS to balance purpose and activity
  • PERFORM model and your team
  • Measures that aid improvement
  • The Checklist Manifesto

Feedback:

  • Thought provoking issues
  • Topical and challenging – made me think on a much wider scale
  • Explained some of the complex policy issues in a way that I could understand – stimulating
  • This has changed my thinking about data and information
  • Fascinating, vital and intuitive insights into the cutting edge of policy

Click for more feedback:

  • It was all very thought provoking
  • Debate about efficiency and measuring outcomes was excellent
  • Emphasised the importance of outcome measures
  • Thought provoking discussion about patient outcomes rather than financial or efficiency indicators
  • Extremely informative - excellent views
  • Lots of food for thought
  • Made me think about wider processes, data analysis and associated outcomes
  • Has made me interested in doing more on outcome definitions

Leader:

Richard Lee

NHS KSF Assessment

Core Dimensions

Dimension

Value

1 Communication

2

2 Personal and people development:

3

4 Service Improvement:

4

5 Quality:

4

6 Equality and diversity:

1

Specific Dimensions: Information and Knowledge

Dimension

Value

IK1 Information processing:

4

IK2 Information collection and analysis:

4

IK3 Knowledge and information resources:

4

Specific Dimensions: General

Dimension

Value

G1 Learning and develepment:

3

G2 Development and innovation:

3

G3 Procurement and commissioning:

3

G4 Financial management:

3

G5 Services and project management:

2

G6 People management:

1

G7 Capacity and capability:

2

Click here for details of how this course can be run as an in-house event.