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Training and Professional Development

Premier Programme

Performance Management - Dynamic Tools

(Premier Programme 2017/18)

Wednesday, 15 November 2017 (9:00am4:30pm)

Crickhowell , Powys

Only booked as a programme

Please click here if you'd like to find out about running this course in-house.

Module details

Overview:

Not only do you have to manage performance, you have to be able to show improvements. This modeile will help you do that by demonstrating the modern performance management tools that you can use to develop your skills.

Course Content:

  • Models of excellence
  • Linking strategy and delivery
  • Lean thinking
  • Service cycle effectiveness
  • Balanced scorecards
  • Identifying measures that matter
  • Managing constraints
  • Minimising waste

Feedback:

  • Inspiring! Outrageous! Brilliant!
  • Opened my mind to the vast potential for improving performance
  • Exceptional - I have got some ideas that I am going to implement immediately
  • Made me see what I need to unravel in oder to improve performance
  • Whilst being deliberately controversial, Phil demonstrates enthusiasm, passion and caring which is contagious

Click for more feedback:

 

  • Today has been a major increase in my awareness of performance management theory and its application
  • All very useful
  • Very thought provoking:  Gemba, Lean systems, thinking time away from work
  • I will be able to take the concepts and ideas that Phil has provided back and use them
  • A wake up call about how performance will be driving the NHS
  • Made sense of performance management on a practical level
  • Highlighted the importance of getting the basics right
  • Explanations were very good and clear
  • Excellent range of tools and ideas and an opportunity to think how these would be used in my own workplace
  • Performance management has to start with me
  • Loads of tools and techniques to conduct successful performance management that will improve productivity and patient care
  • I need to be more organised in my approach which will help me meet my day to day requirements and improve overall performance
  • I have a process mapping session scheduled shortly and will definitely use some of the methods discussed today

 

Leader:

Phil Barden

NHS KSF Assessment

Core Dimensions

Dimension

Value

1 Communication

3

2 Personal and people development:

2

4 Service Improvement:

4

5 Quality:

4

6 Equality and diversity:

2

Specific Dimensions: Information and Knowledge

Dimension

Value

IK1 Information processing:

4

IK2 Information collection and analysis:

4

IK3 Knowledge and information resources:

4

Specific Dimensions: General

Dimension

Value

G1 Learning and develepment:

2

G2 Development and innovation:

4

G3 Procurement and commissioning:

3

G4 Financial management:

3

G5 Services and project management:

4

G6 People management:

2

G7 Capacity and capability:

2

Click here for details of how this course can be run as an in-house event.