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Training and Professional Development

Module detail

If You Can’t Measure It, You Can’t Improve It

You have a choice. Either live with common health care systems problems, such as medical practice variations and the challenge of measuring outcomes, or do something about them. This Premier Programme module will help you to do the latter.

Course Content

The topics include:

  • A brief history of improvement
  • Measuring success in healthcare
  • The four questions we need to ask
  • Russ Ackoff’s path to wisdom
  • Input –throughput-output model
  • The impact of negative feedback
  • PROMS as an example of what can be done
  • The organisation as a help or hinder
  • How structures and titles drive behaviour
  • Activity or purpose?
  • Using PLICS to balance purpose and activity
  • PERFORM model and your team
  • Measures that aid improvement
  • The Checklist Manifesto

Feedback

  • Thought provoking issues
  • Topical and challenging – made me think on a much wider scale
  • Explained some of the complex policy issues in a way that I could understand – stimulating
  • This has changed my thinking about data and information
  • Fascinating, vital and intuitive insights into the cutting edge of policy

Click for more feedback

  • It was all very thought provoking
  • Debate about efficiency and measuring outcomes was excellent
  • Emphasised the importance of outcome measures
  • Thought provoking discussion about patient outcomes rather than financial or efficiency indicators
  • Extremely informative - excellent views
  • Lots of food for thought
  • Made me think about wider processes, data analysis and associated outcomes
  • Has made me interested in doing more on outcome definitions

Leader

Richard Lee

NHS KSF Assessment

Core Dimensions

Dimension

Value

1 Communication

2

2 Personal and people development:

3

4 Service Improvement:

4

5 Quality:

4

6 Equality and diversity:

1

Specific Dimensions: Information and Knowledge

Dimension

Value

IK1 Information processing:

4

IK2 Information collection and analysis:

4

IK3 Knowledge and information resources:

4

Specific Dimensions: General

Dimension

Value

G1 Learning and develepment:

3

G2 Development and innovation:

3

G3 Procurement and commissioning:

3

G4 Financial management:

3

G5 Services and project management:

2

G6 People management:

1

G7 Capacity and capability:

2

Current courses using this module

Please click on the name of a programme to get more information on where a particular If You Can’t Measure It, You Can’t Improve It course is being run.

We haven't got any courses that use this module planned at the moment. Please contact us to see if one is planned.