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Training and Professional Development

Module detail

Fundamentals of Dignified Care

A one day workshop designed to focus on fine tuning communication and listening skills to enrich relationships between clients, relatives carers and with colleagues

Objective

  • Experience what disrespect feels like
  • Understand the difference between dignity and respect
  • See things from a patient's perpective
  • Practice advanced communication techniques

Course Content

  • Examples of disrespect
  • The impact of the care setting, care activities
  • The influence of staff behaviour
  • Kindess is not respect
  • "What do you see"
  • Barriers to communncation
  • Reflective listening
  • Taking it forward in the workplace

Notes

This course is run in partnership with A Dignified Revolution

Feedback

  • The introduction was very powerful and set the scene for the day
  • I know now what it it feels to be ignored and disempowered
  • Reminded me that there are still caring people out there who are all striving for the same thing
  • Very thought provoking
  • Lots of tools to use and development of ideas to take back to work
  • "We are not alone"

Leader

Terry Dennis

NHS KSF Assessment

Core Dimensions

Dimension

Value

1 Communication

4

2 Personal and people development:

4

4 Service Improvement:

4

5 Quality:

4

6 Equality and diversity:

4

Specific Dimensions: General

Dimension

Value

G1 Learning and develepment:

3

G2 Development and innovation:

3

G6 People management:

4

G7 Capacity and capability:

3

Current courses using this module

Please click on the name of a programme to get more information on where a particular Fundamentals of Dignified Care course is being run.

We haven't got any courses that use this module planned at the moment. Please contact us to see if one is planned.