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NHS & Social Care: July 2015


Endemic bullying of hospital's emergency staff

An independent inquiry has said that the emergency unit at the University Hospital of Wales, Cardiff has a "culture of bullying, harassment and inappropriate behaviour that affect staff at all levels. It also found "authoritarian" managers and a "significant risk of harm to patients" in how the unit was run.

Patient satisfaction with NHS care continues to improve

Patient satisfaction with the NHS care they receive is continuing to improve, according to the latest Fundamentals of Care audit 

Access for dentists and optometrists to NHS Wales network

Dentists and optometrists can now connect to the NHS Wales Network, providing access to NHS email, internal websites and e-library.

People in Wales have less confidence in the NHS

A YouGov poll has found that people in Wales have less confidence in the NHS than in England and that more people in Wales think the NHS is going to get worse than in England.

Coronary heart disease modelled prevalence analysis published

The Public Health Wales Observatory has published an analysis of coronary heart disease prevalence for all GP clusters in Wales.

Unannounced spot checks of older people’s mental health wards

A report of the findings of 22 unannounced spot checks carried out by an independent team to review care and conditions on older people’s mental health wards across Wales has been published.

People living with cancer in Wales

The Welsh Cancer Intelligence and Surveillance Unit (WCISU) has worked in collaboration with Macmillan Cancer Support and the National Cancer Intelligence Network (NCIN) at Public Health England to produce a reportabout cancer prevalence in Wales and across the UK.

Childhood obesity data

This study  found that Wales (26%) is still worse than the worst region for child obesity in England (24%).

Consultant to champion diabetes

Dr Sam Rice, a consultant in Hwyel Dda, is one of 20 Diabetes UK local clinical champions in the UK, whose role will be to act as catalysts for change to improve the quality of diabetes care locally.

Velindre Cancer Centre needs assessment portal

The Velindre Information Portal provides improved access to information about holistic care and treatment.


How safe are our children?

This NSPCC report compiles and analyses the most robust and up-to-date child protection data that exists across the 4 nations in the UK for 2015.

The opportunities of an ageing society for local government

This LGA report sets out the increasing contribution to society and the economy older people can make through empowered local government and challenges the commonly-held belief that an ageing population is a burden. 

Child protection and assessment

This ESRC evidence briefing highlights findings from a project that is evaluating child protection and family intervention processes to consider whether the current intervention strategy is justified. 

Dementia in the UK

This JRF publication explores the various ways in which adaptations and adjustments should be made to meet the growing demands of an ageing population with an increased prevalence of dementia.

Improving patient safety through teamwork and communication

This HPOE guide outlines a framework for improving organisational communication and teamwork skills to improve patient safety.

Suspected cancer: recognition and referral

This NICE guideline has been updated with a new approach to cancer referrals.

Improving access to care for people with diseases other than cancer

This Marie Curie report calls for health care professionals to receive further training and development in palliative care to ensure that everyone with a terminal illness gets the care and support that they need. 

Transforming general practice

This Nuffield Trust briefing presents evidence on methods of driving change in general practice.

OpennWhen things go wrong: the professional duty of candour

This guidance, produced in collaboration with the General Medical Council, sets out the standards expected of all doctors, nurses and midwives practising in the UK.

A strategic framework for a successful NHS

This Health Foundation report argues that there is no ‘silver bullet’ which will solve the complex challenges facing the NHS. 

Nurse education

The Willis Review of the eucation and training of registered nurses and care assistants has been published.

Maternity services teenagers and young fathers

The Royal College of Midwives, Public Health England and the Department of Health have updated this publication, which offers those working in maternity services practical guidance on supporting young mothers and young fathers.

The detection of child sexual exploitation

This RCP guidance helps physicians to recognise potential cases of child sexual exploitation and to seek support to protect vulnerable children.

Ending the crisis in NHS leadership: a plan for renewal

This is the final report of the HSJ Future of NHS Leadership inquiry which provides an insight into the challenges faced by current NHS leaders.

Every complaint matters

This Healthwatch action plan lays out seven points of action for the government to reform the health and social care complaints system.

Making sense of and using patient experience data

This Member Engagement Services report considers patient experience data: how and what is collected; how it is used for improvements and how patients are involved.

Women and dementia

This report examines the effect of gender on three specific groups: women living with dementia; women caring for people with dementia in a professional caring role; women undertaking an informal caregiving role for someone with dementia.

Developing leadership not just leaders

This Kings Fund paper demonstrates the processes and systems which are needed to support the recruitment, development, retention and deployment of a flexible workforce.

Survey of NHS leaders

This NHS Confederation survey suggests that leaders can only address the challenges facing the NHS if they have political support.

Increasing innovation

This IPPR report argues that one of the most important things the NHS can do to tackle demand is to make better use of innovative technology. 

What do people think about complaining?

The results of this PHSO survey shows that only  athird of people that are unhappy after using a public service actually make a complaint.

Living longer with cancer is not the same as living well

Juliet Bouverie writing in the HSJ saya that an updated cancer strategy is needed which reflects a more personalised model because an estimated 200,000 cancer survivors are left in pain following treatment and others endure long term conditions, costing the NHS £270m a year.


A good leader admits mistakes

Jim Whitehurst reflects on his experience of leading an organisation by finding different ways to connect with staff.  

Are part-time jobs so perfect?

Laura Vanderkam: the problem with part-time work is that it’s rarely part-time

Handling shared grief at work

Anna Ranieri: this type of grieving requires a level of sharing that is not common in the workplace.  

Why special ops stopped relying so much on top-down leadership

Chris Fussell explains why today’s leaders must focus on using persuasion rather than direction to lead their networks toward a common goal.